In this guide we will go over upgrading vROPS (vRealize Operations Manager) to the latest 8.6 releases using the .pak file. If you you vRSLCM (vRealize Suite Lifecycle Manager) i would strongly recommend upgrading using the vRSLCM method found here as it does additional checks of the environment like compatibility with the rest of the vRealize Products we might have installed. The release notes for vROPS 8.6 can be found here

To get started we need to download the .pak file from the new customerconnect portal (previously known as my vmware). The direct link to the product download page can be found here. Make sure we have 8.6 selected under the Select Version and click on any of the Go To Downloads links

Once were at the Product Download Page we can download the .pak file under vRealize Operations Manager – Virtual Appliance upgrade .pak file with Cloud Proxy. I also strongly recommend to download the vRealize Operations 8.6.0 – Upgrade Assessment Tool in order to make sure that everything is in order to get a successful upgrade. The Upgrade assessment tool checks for a number of items like dashboards, views, reports etc which can be impacted by metric changes (if any), however it is optional.

Once we click on the download link if were not logged on we will get asked for the login information. This login information is the same as the login to open tickets. Accept the EULA and the download should start

Once we have the downloads completed we can go to https://vrops_url/admin and log in with the admin username\password. Make sure the System Status shows Online and everything is running.

On the left side menu click on Software Update -> Install a software update button

Next we can upload the Upgrade assessment tool in order to run the upgrade assessment (optional) by clicking browse -> select the downloaded .pak file in my case APUAT-8.6.0.18696447.pak and click on Upload

The upload button will stage the package on the vROPS server. We can review the details and click on Next

Accept the terms of agreement and click Next

Review the important notes and click Next

Click Install

We can now follow the installation progress

Once the install is complete we will see the status as completed.

Next lets go and review the tool`s output by going to Support -> Support bundles -> Select the bundle that was just generated and click on the download button

Extract the content of the zip file and go to the apuat-data\report folder and open the index.html. Here we can review Removed\Discontinued Metrics, Dashboards that might be effected as well as a number of system validation checks.

If everything looks good we can return to the admin UI and upload the product upgrade package under Software Update -> Install a software update -> Brose to the downloaded .pak file -> Click on Upload to stage the package -> Click on Next. Follow the rest of the screens till we click submit.

Once the the system is finished the server will get rebooted on the new 8.6 version

During VMworld 2021 we announced vRealize Operations 8.6 which now provides allot of new features and capabilities. You can see an Whats New overview here as well as a feature walk through here.

I this post we will focus specifically on the UI enhancements. The UI changes are the same for the SaaS version as well as the on premise release. Lets dive in!

When we used to log on to vRealize Operations in the past we used to have a list of menu items up top as well as the left side example:

The new simplified navigation interface creates a smoother navigation with enhancements like favorites for dashboards, a new administration page, the ability to pin dashboards and views as well as support for expressions in custom groups. With the UI enhancements we now also have the ability to customize the menu for Non-admins in order to provide the end users of the product with only the access they require.

Here is a quick glimpse into favorites as well as the pinning:

From a navigation perspective the side menu automatically collapses while navigating in order to give us more space to navigate through the menus. With the redesigned UI we now have secondary navigation allowing us to navigate through the menu`s allot easier without having to go back and forward to get where we need to

The object browser also allows us to switch to the correlation mapping by just pressing the toggle switch up top. The correlation mapping is allot easier to navigate as well. In the example below i have an example of a correlation mapping spanning from the PDU system which monitors the power as well as the cabinet that can monitor the fan speeds via the Flowgate management pack that can be downloaded from the Marketplace

The home page has received a couple of enhancements as well with a couple of new additions

I was recently going through a vCenter upgrade and got stuck at an error Exception occurred in postinstallHook. I tried reverting from snapshot and trying again but i ran through the same issue.

The issue in my case was that the catalina.properties had the wrong permissions. The fix was to change the permissions to perfcharts:cis and then resuming the update in the VAMI interface. The catalina.properties is located /usr/lib/vmware-perfcharts/tc-instance/conf/catalina.properties. The command to fix it is

chown perfcharts:cis /usr/lib/vmware-perfcharts/tc-instance/conf/catalina.properties

Then restart the vmware-perfcharts service by running:

service-control --stop vmware-perfcharts
service-control --start vmware-perfcharts

I recently upgraded my vCenter to 7.0.3 18700403 and i noticed that when i went to Lifecycle Manager i was welcomed with this error. “Authentication failed, Lifecycle Manager server could not be contacted.“

Im not aware of a fix for this issue however using the [email protected] seems to be working.

If you like me deployed SSC (SaltStack Config) outside of LCM and are now trying to import it under LCM management you probably ran in to the following error:

Error Code: LCMVSSC10018
vRealize Automation SaltStack Config import failed as unable to validate license. Check whether proper license is applied to vRealize Automation SaltStack Config appliance.
Exception while importing vRealize Automation SaltStack Config as unable to validate the license key. Check vRealize Suite Lifecycle Manager logs for more information

Ive tried to research the issue but i had no luck. The following steps worked for my environment.

Find the license key for SaltStack under the my vmware portal. It would be labeled vRealize Automation SaltStack Config entitlement ex:

Once you have the key create a file under /etc/raas/something_license

In this file add the key from the my vmware portal

Change the owner of the file to the raas user by running

chown raas:raas /etc/raas/yourfilename_license
systemctl restart raas

Additionally also make sure the license key is available in the lifecycle manager locker. If you need help with the locker you can find instructions on how adding the new key here

You should now be able to import the SSC install into LCM

In this post i will go over the Usage Report for vRealize Cloud Licenses. I will cover the online method which does the reporting automatically as well as the offline method that requires us to upload the usage manually. The documentation for the Usage Report can be found here. The vRealize Cloud Universal service description EULA and requirements can be found here.

As described the EULA our responsibilities include:

• Deploy the latest version of vRealize Suite Lifecycle Manager in your on-premiseenvironment, and establish a connection between vRealize Suite Lifecycle Manager and your VMware customer account.
• Use vRealize Suite Lifecycle Manager to apply the vRealize Cloud Universal license key to on-premise components of the Service Offering and activate these components.
• Connect vRealize Suite Lifecycle Manager to vRealize Cloud Subscription Manager to enable usage reporting to VMware. If the on-premise environment is offline and unable to connect to vRealize Cloud Subscription Manager, you are responsible for periodically exporting a license report from vRealize Suite Lifecycle Manager and uploading the report to vRealize Cloud Subscription Manager, but no less than once per VMware fiscal quarter.

We will be spending most of our time in vRealize® Suite Lifecycle Manager. Log in and go to the locker page either from the welcome screen

Or the menu on the top right:

Once in locker we can go to Licenses and search for our subscription license. The license will show up as vRealizeFlex under the license type

If there are no licenses showing up you probably don’t have the my VMware account logged on. You can follow the instructions in my other post here to add the my VMware account.

Now if we click on the 3 dots to right we get to see a menu for things like Usage report, view usage and so on

The online sync option is very straight forward. All we need to do is click on Connect License and provide an API token.

The API token generation instructions can be found in the official documentation here. The next step is to match the license key with a subscription and then setup the reporting frequency. Unfortunately i dont have an cloud subscription that i have permissions to match my key with.

The next option is the offline usage report. Keep in mind that the report will need to be updated multiple times a year as required by the EULA. To create the report we can go to Usage Report in the dropdown menu

Select vRealize Cloud Subscription Manager Billing

Click on download. Once the download is completed you can upload the file in the subscription manager.

I would try the restore options first. You can find instructions for the restore menu here

If the recovery menu doesn’t work put the Mac mini in DFU mode by following the instructions I have here

One the device is in DFU open Apple Configurator 2 (Mac Only sorry Windows folks). Make sure you are at least at version Version 2.13.2

Connect the USB-C cable to the Mac and the Mac mini to the port closest to the ethernet port

If you are presented with the DFU screen below in Apple Configurator 2 the procedure was done correctly

Right click -> Advanced -> Revive device

This will download the operating system and perform a reinstall of the OS preserving the user data

If you would like to erase everything pick the restore option

Apple Configurator 2 will go through downloading the firmware and perform a restore of the system

1. Disconnect the power cord from the Mac Mini.
2. Plug USB-C/Thunderbolt cable into the USB-C port next to the ethernet port.
3. Plug the other end into the Host Mac.
4. While holding down the power button, connect the Mac Mini to power and continue to hold the power button for about 3-5 seconds
5. You should now see the DFU logo on the Host Mac.

I recently purchased one of the newer Mac mini devices with the new M1 chipset. Unfortunately I went with the lower edition that had 256 GB and I wanted to send it back to purchase the bigger 512 GB edition, but I wanted to clean my installation.

In order to to boot in the recovery mode to reinstall the os I had to perform the following steps:

1. Make sure the Mac mini is off, if its not off just shut it off
2. Hold the power button until the options appear, it might seem like a long time but keep holding it. It took about 15 seconds for me.
3. A menu should appear that shows the hard drive and Options. Select options and continue
4. You will see the apple logo and then a new menu should appear with additional options. It would look like this:

5. If you want to perform a clean install go to Disk Utility first and erase the current partitions, after that step is complete come back to the options screen and Select Reinstall macOS Big Sur and click on continue